Privacy Policy

This Privacy Policy was last updated on 18.07.2021 and has been in effect since 2022.

This Privacy Policy, together with terms of use, describes the policies and procedures of Bhasin Brothers Private Limited for collection, storage, use and disclosure of the information provided by our users (“you”/ “your”/ “customer”). The Company is engaged in the business of selling Ethnic wear and accessories for men and women, under the brand name and style “Bhasin Brothers” through retail stores and eCommerce sites. This policy covers your rights concerning your information as to how we protect it, use it and how you can contact us in case you have any complaints.

This is an electronic contract formed under the Information Technology Act, 2000 and the rules made under the amended provisions on electronic documents/ records in various statutes as amended by the information technology act, 2000. This policy does not require any physical, electronic or digital signature. This document is published and shall be construed under the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Information Technology Act, 2000; which requires publishing of the privacy policy for the collection, usage, storage and transfer of sensitive and personal information.

This privacy policy is a legal binding document between you and Bhasin Brothers. You hereby, acknowledge and agree to the terms and conditions of this policy, therefore, this will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking the "I Accept" tab or by use or access the services or by other means). This policy is going to govern the relationship between you and Bhasin Brothers for your use of Bhasin Brothers’ services, mobile sites or applications (“services”).

Please read the policy carefully. By using the services either on a mobile application or other devices would indicate your consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use the services. Therefore, you provide your consent or agree to Bhasin Brothers, as provided under section 43A and section 72A of Information Technology Act, 2000.

What information do we collect?

This Privacy Policy covers our treatment of your personally identifiable information including sensitive information or data (as under the Information Technology Rules 2011 (collectively known as “Personal Information ”) which may include such information as disclosed at the time of registration but is not limited to your end-users name, email address, IP address, identification number, phone number, postal address, in addition to other details that may include gender, location, occupation, data relating to the user or end user’s physical, physiological, genetic, mental, economic, cultural or social identity, your communications shared with us, information included in your reviews or otherwise provided for display of services, transaction details on our services or other such information of demographic nature when you sign up for this platform.

How do we collect your information?

When you interact with our website/ or BB-site, we use cookies to automatically collect, store and use technical information about your system and the pages or information you requested on our Platform. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. You may be able to change the preferences on your browser or device to prevent or limit your computer's or device's acceptance of cookies, but doing so may prevent you from taking advantage of our Website's best features. Our advertising partners may transmit cookies to your computer or device when you click on ads that appear on our site. This Privacy Policy does not cover cookies delivered to you by any of our advertisers.

Why do we collect your information?

In supplying your personal information, you consent to this information being collected, used, disclosed, transferred to the Company and stored by us for providing a more personalized shopping experience for you. Our purpose of collecting your information includes, but is not restricted to:

  • To keep you updated on our new product collections;
  • To meet billing aspects;
  • To personalize and improve your experience when you shop;
  • To inform you about products and services that may interest you;
  • To provide you access for your registered account (on our platform);
  • To offer and manage gift cards or offers;
  • To develop and improve our products, range and services;
  • To maintain our list of users;
  • To protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity;
  • To fulfil our obligations under law or otherwise in maintaining our record to meet statutory regulatory and tax requirements.

Customer Testimonials and Reviews

We may post customer testimonials and reviews on our website which may contain personally identifiable information. We do obtain the customer's consent via email before posting the testimonial to post their name along with their testimonial. If you would like to request to have your testimonial or review removed from our site you may email us at the email id given under the Terms of Use.

Website Cookies

This website uses cookies to record log data. Cookies are small text files sent by us to your computer, and from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser session. Persistent cookies last until you or your browser deletes them, or until they expire.

Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. In such case, you may set the browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

We use cookies that are not specific to your account but are unique and allow us to understand how you use our Website, remember the choices you make in respect of search parameters such as size, cooler or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. You may opt-out of these cookies using your browser settings but it may affect the performance of our Website. To opt-out of receiving communications from us on behalf of our partners, and from us in general, after setting up an account, please choose to unsubscribe.

Cookies Used for Advertising Purpose:

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. These kinds of cookies are typically used to personalizeads on this or other sites based on your use of our site, to measure ad effectiveness (for example, how often you click on or view ads and whether you go on to buy something from the advertiser) and to stop you being shown the same ad repeatedly. We work with website analytics and advertising partners, including Google Display Network, Facebook, etc. to deliver advertisements on third party publisher websites - these partners may set cookies on your computer's web browser. These cookies allow our partners to recognize your computer so that the ad server can show you advertisements elsewhere on the Internet and our analytics software can measure your engagement and interactions while using services. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you and it allows to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads that have been shown using the Google Display Network, Facebook for Advertisers, or other online advertising networks. By doing so, we can understand how anonymous users interacted with our website after seeing our ads.

Sharing Personal Data or information:

  • We do not use your personal information for any other purposes unless we have your specific consent to do so.
  • The Company does not rent, sell, or share personal information about any of its customers with any individual or any non-affiliated companies except to provide the services as agreed or intended to be generally provided through the Site or any other service you've specifically requested.
  • The Company may share/use the personal information and personally identifiable information provided by Users with its trusted partners (e.g.: courier partners, website hosts, content delivery networks and businesses, etc.) who work on behalf of or with the Company under strict confidentiality agreements.
  • The Company may share your personal information with any third party for storage purposes on servers in secure clouds with multiple levels of security which may be located outside the EU.
  • The Company reserves the right to disclose your personal information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
  • The Company reserves its rights to respond to court orders, or legal processes, or establish or exercise its legal rights or defend against legal claims.
  • The Company believes it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • If the Company sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, the Company may transfer your Information to the party or parties involved in the transaction as part of that transaction.
  • The Company does not allow any unauthorized persons or organization to use any information that the Company may collect from you through this website. However, the Company is not responsible for any information collected or shared or used by any other third-party website due to your browser settings.
  • This website, and any services available from this website and our other platform, do not knowingly collect or process any sensitive personal data.
  • This website and any services available from this website and our other platforms which are directed to children under the age of 18 (Eighteen) years should have parental consent. By using our services, we will assume parental or guardian permission has been obtained in case you are under the age of 18 years. The platform reserves the right to indefinitely suspend or terminate or block your access and use of services on the platform through your registered account if it is brought to our notice or if it is discovered that you are under the age of 18 years and using our platform without parental consent.

User Rights:

The User can always choose to not disclose his/her personal information with us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features and if you choose not to provide that information, your ability to use our Website and services may be limited.

The User can add, delete, modify or make any other changes in the account details. When you register or update your details, we maintain a copy of unrevised information in our records. Upon a request by you, under certain conditions, we will:

  • Provide you, with a copy of your data;
  • Correct any errors in your data, as identified by you;
  • Restrict our processing of your data;
  • Erase your data; and

If you object to the processing of personal data, we will stop sending you direct communication and stop processing your data, save and except in our legitimate interests.

Protection of your Personal Information

We work to protect the security of your personal information during transmission by using certain software, which encrypts the information that you feed in while registering or placing an order. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). We may, at times, request proof of identity before we disclose personal information to you.

Please note, your Payment Card details are maintained in encrypted form on a secured server. However, no method of electronic transmission or storage is 100% secure and we cannot guarantee its outright security. Despite all these precautions on our part, if there is an attack in the form of hacking, distribution denial of service attack (DDOS), etc., which results in your data on our platform being compromised, we shall not be liable to you for any such loss or damage caused by any technologically harmful material such as viruses or a DDOS or otherwise.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Keeping in mind the sensitive nature of information, we request you not to be ignorant about unauthorized access to your password and to your computer in the course of signing up. We request you to be sure to sign off when you have finished using a shared computer.

How long do we keep your information?

We will retain your personal information for the period necessary to fulfil the purpose(s) outlined in this Privacy Policy and unless a longer retention period is required or permitted by law. We will retain such relevant personal information that is necessary concerning the purpose(s) such as providing you with the services for or to comply with our legal obligations, enforce the terms of our contracts, resolve disputes or prevent abuse. We will retain the personal information you provided when registering an account on our Website so long as that account remains in existence.

In the case of any contact you may have with our customer services department, we will retain those details for as long as is necessary to resolve your query and for a short period after the query is closed.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. The use of the information we collect now is subject to the Privacy Policy in effect at the time such information is used. Whenever we revise or modify the policy, the same will be updated online. If you continue to access this website or use services available from this website or our other platform after those changes have come into effect, you acknowledge and agree to the revised policy.

We further request you to visit our privacy statement/policy periodically for changes and/or updates, if any.

Contacting Us

For any question/ concern/feedback about this Privacy Policy, please feel free to write to us via post or through your registered email id (as was used when registering an account on our Website).